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Privacy Policy

This policy explains how we may collect information about you and then use it in order to satisfy your booking or information request requirements. It also outlines the security measures we take in order to protect your privacy and gives certain assurances on things that we will not do.


When you book with a property, the partner or affiliate will collect your name, e-mail address, mailing address, phone number and credit card information, their terms can be found on their websites.  If you agree to us contacting you via email communications for our mailing list you can select your preferred email type and find details on marketing preferences here.


You can unsubscribe at any time by contacting us via email at, on the unsubscribe link here or the link at the footer of any emails sent to you.


Use of information:

We will use personal information about you for a number of purposes, including:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

To change the personal details we hold about you-you can email us at


What type of information we collect:


We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications);  comments, feedback, product reviews, recommendations, and personal profile.


How we collect information:


When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.  This information will be on select properties only that use our booking system.  When you click the 'book now' link and you are taken to an affiliate or partner site then you will need to read their terms as they may differ from this policy.

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